At Lexicon, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following personal data:
- Personal Identifiable Information: Name, email address, phone number, and company details.
- Training Data: Course progress, quiz results, and certification status.
- Device Data: IP address, browser type, operating system, and device information.
- Interaction Data: Information about your interactions with our platform, such as login times and viewed content.
2. How We Use Your Information
We use your personal data to:
- Provide and maintain our platform and services.
- Deliver tailored training content and track progress.
- Manage your account and support services.
- Improve our products and user experience through analytics.
- Ensure compliance with legal and regulatory obligations.
3. Legal Basis for Processing
We process personal data based on the following lawful grounds:
- Contractual Necessity: To deliver services you have requested.
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: For business purposes, such as improving our platform and ensuring security.
- Consent: For specific activities, such as marketing communications (when you have opted in).
4. Data Sharing
We may share your personal data with:
- Service Providers: Third parties that help us deliver our services (e.g., hosting, analytics).
- Compliance Authorities: When required by law or regulation.
- Business Partners: Only with your explicit consent, for collaborative services.
We will never sell your data to third parties.
5. Data Storage and Retention
- Storage: Your data is stored securely on servers within the UK or EEA.
- Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
6. Data Security
We implement robust security measures, including encryption, access controls, and regular security audits, to protect your data from unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data where there is no legal basis to retain it.
- Restriction: Restrict the processing of your data in certain circumstances.
- Portability: Request transfer of your data to another organization.
- Objection: Object to the processing of your data for direct marketing or legitimate interests.
To exercise your rights, please contact us at info@lexicon.video.
8. Cookies
Our platform uses cookies to improve user experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@lexicon.video
Postal Address: Kardelton House, Vansittart Estate, Windsor SL4 1SE