Welcome to Lexicon.ai. By accessing or using our platform and services, you agree to these Terms and Conditions. Please read them carefully before using our services.

1. Definitions

• “We”, “Us”, “Our”: Refers to Lexicon.ai, the service provider.
• “You”, “Your”: Refers to the user or customer accessing our services.
• “Platform”: Refers to the Lexicon.ai website, mobile services, and training modules.

2. Acceptance of Terms

By using our platform, you confirm that you are at least 18 years old and agree to comply with these Terms. If you do not agree, you must not use our services.

3. Services Provided

Lexicon offers digital safety training content and tools, including:

• Preloaded and customizable training modules.
• Mobile-first access via SMS or QR codes.
• Progress tracking and certification management tools.

4. User Responsibilities

You agree to:

• Use the platform only for lawful purposes.
• Provide accurate and up-to-date information during registration.
• Keep your account credentials secure and confidential.
• Comply with all applicable laws and regulations in your jurisdiction.

You must not:

• Share your account with others.
• Copy, modify, or distribute any content without our permission.
• Use the platform in a manner that could damage, disable, or impair our services.

5. Fees and Payment

• Subscription Fees: Access to Lexicon.ai requires a subscription based on our pricing tiers (Essential, Standard, Ultimate).
• Payment Terms: Payments are due as specified in your subscription agreement.
• Taxes: You are responsible for any applicable taxes associated with your subscription.

Failure to make payments may result in suspension or termination of your access.

6. Refund Policy

Refunds may be issued at our discretion, subject to the following:

• Refund requests must be made within 14 days of purchase.
• No refunds will be issued for partially used subscriptions or custom content services.

7. Intellectual Property

All content, including videos, text, graphics, and software on the platform, is owned by or licensed to Lexicon.ai and is protected by copyright, trademark, and intellectual property laws.

You may not use our intellectual property without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law:

• Lexicon.ai is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
• Our liability is limited to the amount you paid for your subscription in the 12 months prior to the claim.

This limitation does not exclude liability for death, personal injury, or fraud caused by our negligence.

9. Privacy

Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our platform, you agree to the terms of our Privacy Policy.

10. Termination

We may suspend or terminate your access if you:

• Breach these Terms.
• Fail to pay fees on time.
• Engage in prohibited or unlawful activities.

You may cancel your subscription at any time, but no refunds will be provided for unused portions.

11. Third-Party Services

Our platform may include links or integrations with third-party services. Lexicon.ai is not responsible for the content, policies, or practices of these third-party services.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the platform constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us:
Email: info@lexicon.video
Postal Address: Kardelton House, Vansittart Estate, Windsor SL4 1SE